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Frequently Asked Questions
What is Netflix?
Netflix is a streaming service that offers a wide variety of award-winning TV programmes,
films, anime, documentaries and more – on thousands of internet-connected devices.
You can watch as much as you want, whenever you want, without a single advert – all
for one low monthly price. There's always something new to discover, and new TV programmes
and films are added every week!
How much does Netflix cost?
Watch Netflix on your smartphone, tablet, smart TV, laptop or streaming device, all for one fixed monthly
fee. Plans range from NGN1,200 to NGN4,400 a month. No extra costs, no contracts.
Where can I watch?
Watch anywhere, anytime. Sign in with your Netflix account to watch instantly on the web at
netflix.com from your personal computer or on any internet-connected device that offers the
Netflix app, including smart TVs, smartphones, tablets, streaming media players and game consoles.
How do I cancel?
Netflix is flexible. There are no annoying contracts and no commitments.
You can easily cancel your account online in two clicks. There are no cancellation fees – start
or stop your account at any time.
What can I watch on Netflix?
Netflix has an extensive library of feature films, documentaries, TV programmes, anime,
award-winning Netflix originals, and more. Watch as much as you want, any time you want.
Is Netflix good for kids?
The Netflix Children's experience is included in your membership to give parents control while
children enjoy family-friendly TV programmes and films in their own space.
Children's profiles come with PIN-protected parental controls that let you restrict the maturity
rating of content children can watch and block specific titles you don’t want children to see.
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